Customer Service and Development

It takes a patient and empathetic person to provide exceptional customer service. That’s why we look for passionate, dedicated people to fill our customer service roles. As a customer service representative, you’ll have the chance to make the biggest difference in our members’ lives. Whether you’re taking calls to help someone purchase a service, hardware, IT vendor assistance or resolving a billing issue, you’ll be the face of Guardian Technology Consultants. Delivering superior customer service is key to our business. If you excel in this field, we encourage you to explore a career with us.

 

Location is Work from Home with some travel required.

 

Our company is looking for a Sales Representative to be responsible for generating leads and meeting sales goals. Duties will include sales presentations and product demonstrations, as well as negotiating contracts with potential clients.

 

In order to be successful in this role, you will need to have a deep understanding of the sales process and dynamics, and also superb interpersonal skills. Previous experience in a sales role is an advantage.

 

Sales Representative Responsibilities:

 

  • Generating leads.
  • Meeting or exceeding sales goals.
  • Negotiating all contracts with prospective clients.
  • Helping determine pricing schedules for quotes, promotions, and negotiations.
  • Preparing weekly and monthly reports.
  • Giving sales presentations to a range of prospective clients.
  • Coordinating sales efforts with marketing programs.
  • Understanding and promoting company programs.
  • Obtaining deposits and balance of payment from clients.
  • Preparing and submitting sales contracts for orders.
  • Visiting clients and potential clients to evaluate needs or promote products and services.
  • Maintaining client records.
  • Answering client questions about credit terms, products, prices and availability.

 

Sales Representative Requirements:

 

  • Bachelor’s degree in business, marketing, economics or related field.
  • Experience in sales.
  • Understanding of the sales process and dynamics.
  • A commitment to excellent customer service.
  • Excellent written and verbal communication skills.
  • Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
  • Experience using computers for a variety of tasks.
  • Competency in Microsoft applications including Word, Excel, and Outlook.
  • Able to work comfortably in a fast paced environment.

 

 

We are looking for an Outside Sales Representative to increase sales within our company. The successful candidate will be responsible for establishing contact with existing customers, identifying new opportunities, and following up on potential leads. The Outside Sales Representative will also monitor industry trends in order to identify emerging markets and develop plans to utilize those markets to expand revenue. If you have prior experience in outside sales and a desire to expand your career, we want to hear from you.

 

Outside Sales Representative responsibilities

 

  • Generate sales reports each week and submitting them to management
  • Utilize all available resources to reach out to prospects and attempt to turn those prospects into customers
  • Collaborate with the management team to improve marketing materials and expand the company’s marketing presence in the Midwestern territory
  • Attend industry trade shows to accumulate new leads and make productive contact with existing clients
  • Update client information in the company contact database
  • Stay on top of industry trends to identify potential opportunities for company growth

 

Outside Sales Representative skills

 

  • Bachelor’s Degree in Business Administration or related field required
  • 4+ years’ outside sales experience
  • Must be willing to travel up to 50 percent of the time
  • Strong computer skills and understanding of spreadsheet software
  • Self-motivated and comfortable working with little to no direction
  • Excellent interpersonal communication skills

 

 

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

 

Customer Service Representative Responsibilities:

 

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

 

Customer Service Representative Requirements:

 

  • High school diploma, general education degree or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

 

 

We are seeking a motivated Lead Gemeration Coordinator to assist our Business Development Manager in driving lead generation and expanding the business. You will conduct market analysis, initiate contact with prospects, generate leads and sales, maintain relationships with existing clients and address their needs, and complete a range of administrative duties.

 

To excel in this role, you will enjoy working in a fast-paced team environment, have excellent people skills, and be comfortable pitching and presenting to customers regularly.

 

Responsibilities:

 

  • Creating and implementing sales strategies and identifying new markets to enter.
  • Conducting market research to identify new business development opportunities.
  • Establishing and maintaining effective relationships with customers via email, phone, and in-person.
  • Coordinating and arranging client events, meetings, appointments, and conferences.
  • Assisting with the preparation of presentations and pitches for prospective clients.
  • Writing and distributing agendas, proposals, cost estimates, and briefing documents for internal and external meetings.
  • Creating and maintaining client databases and mail lists.
  • Tracking submitted proposals and providing feedback to management.
  • Providing effect administrative support.

 

Requirements:

 

  • Bachelor's degree in Business, Marketing, or related field.
  • 2 - 4 years of professional experience.
  • Excellent verbal and written communication skills.
  • Ability to prioritize and manage workload.
  • Ability to work independently and as part of a team.
  • Strong networking skills.
  • Proficient in Microsoft Word, Excel, and PowerPoint.

 

 

This position is needed in all time zones of the US. Primarily Eastern and Central. Remote possibilities and travel required.

 

Our growing company is seeking to hire a Sales Manager who will be responsible for supervising and organizing our sales team. You will be in charge of managing organizational sales by developing business plans, meeting planned goals, and coordinating with our marketing department on lead generation. You will also be tasked with overseeing the activities and performance of your sales team by tracking sales goals, setting individual sales targets, and facilitate the ongoing training of your salespeople.

 

A Bachelor's degree in business or a related field is required. In order to succeed in this role, you will need excellent communication skills and the ability to lead a sale team. Previous experience in a sales-related role is a plus.

 

Sales Manager Responsibilities:

 

  • Managing organizational sales by developing a business plan that covers sales, revenue and expense controls.
  • Meeting planned sales goals.
  • Setting individual sales targets with the sales team.
  • Tracking sales goals and reporting results as necessary.
  • Overseeing the activities and performance of the sales team.
  • Coordinating with marketing on lead generation.
  • The ongoing training of your salespeople.
  • Developing your sales team through motivation, counseling and product knowledge education.
  • Promoting the organization and products.
  • Understand our ideal customers and how they relate to our products.

 

Sales Manager Requirements:

 

  • Bachelor’s degree in business or related field.
  • Experience in planning and implementing sales strategies.
  • Experience in customer relationship management.
  • Experience managing and directing a sales team.
  • Excellent written and verbal communication skills.
  • Dedication to providing great customer service.
  • Ability to lead a sale team.